Good god.
I just called Dell to get a PSU changed out..dreading the indian call centre and having to speak slowly and repeat myself 12 times after spending 30 minutes on hold.
30 seconds, and I get an Irish lady asking for my service tag. She puts me through to Optiplex Tech division. 30 seconds after that, I get an Irish chap asing for the tag again, and 5 minutes after that I have a power supply winging its way to me, a “have a nice day”, and an e-mail satisfaction survey.
Mr Michael Dell, if you can hear me…UK call centres make me happy. Easier to deal with, efficient and polite..move the call centres back over here! PLEASE! :)